At Choco Jm Signatures Lebanon, we are committed to providing you with a transparent and secure experience. Your trust is our priority. This section outlines our policies on privacy, terms of use, and legal notices to ensure you are fully informed about how we operate. By using our website and services, you agree to these policies.

Privacy Policy

This policy describes how we collect, use, and protect your personal information. 

Read Carefully.

1. Information We Collect

When you interact with our website, we may collect information you provide directly, such as your name, email address, phone number, and physical address. We also collect order details, including payment information. Additionally, we gather some usage data, like your IP address and pages you visit, to improve our website.

2. How We Use Your Information

We use your information to:

• Provide our services and process your orders.

• Communicate with you about your orders and inquiries.

• Send you marketing emails if you have given us your consent.

• Improve our website functionality and user experience.

3. Sharing Your Information

We do not sell your personal data. We may share it with trusted third-party service providers (like payment processors and shipping companies) who help us run our business. 

4. Understand Your Rights

You have the right to:

• Access the personal data we hold about you.

• Correct any inaccurate or incomplete data.

• Request deletion of your personal data under certain circumstances.

• Object to the use of your data for direct marketing.

You can exercise these rights by contacting us at  chocojmsignatures@yahoo.com

Terms and Conditions

1. Intellectual Property & Concerns

All content on this website or on our social media platforms, including our logos, images, and designs, is the exclusive property of Choco Jm Signatures Lebanon. 

You may not use any of our content without our written permission.

2. Products and Services Description

Descriptions of our products and services are subject to change. While we make every effort to display our products accurately, we cannot guarantee that the colors or images you see will be exact representations due to variations in display settings. Furthermore, please note that all pricing is subject to change and may vary between one business year and the next.

We reserve the right to discontinue any product or service at any time.

3. Damaged Decor and Rental Items

Any decor or rental items provided by Choco Jm Signatures Lebanon remain our property. You, the client, are responsible for any damage to these items that occurs during your event. This includes but is not limited to: breakage, loss, or damage from spills or mishandling. The cost to repair or replace any damaged items will be your sole responsibility.

4. Payment Policy & Event Booking.

To confirm your event booking and secure our services, we require an initial non-refundable payment of 40% of the total cost. The remaining 60% balance is due on the day of service or product delivery. Please note that the initial 40% payment will not be refunded under any circumstances.